About Us
Best-in-class service with integrity.
We have been recognized as an outstanding, award-winning company on a local and national level. By being customer service driven, responsive, thorough, and ethical, we have created a company culture that provides the highest value in cost, performance, and quality. It’s our goal to develop lasting relationships with our clients and consultants and to continue to exceed expectations in a dynamic marketplace.
Our Mission:
We make it efficient and accessible for businesses and top talent to connect and work together.
Our Values
Client-focused
We deliver outstanding service around the clock. We respect our clients and do everything with a sense of urgency, so needs are met quickly and efficiently, on time every time.
Collaborative
We view our clients as partners and each ICON consultant and employee as an integral team member. We promise clear communication and attentive listening as we all work together to get the job done effectively.
Focused on Excellence
We strive to be at the forefront of our industry, always ahead of the competition, offering best-in-class solutions and providing clients with innovative ideas that help with the challenges of hiring and managing talent.
People-first
We live by the “ICON Way”, which means keeping our clients, contractors, and employees at the forefront of everything we do, going above and beyond to customize and deliver solutions.
Empowering
Supporting and encouraging our employees is central to who we are, allowing individuals the freedom to act and make decisions on their own, which makes them more efficient and moves the business forward faster.
Respectful
We are woman-owned and take pride in the fact that we have a diverse workforce and supplier base. We celebrate each individual’s voice and believe our diversity makes us better as a whole and provides us with a competitive advantage.
Our Story
Since 1998, ICON Consultants has provided businesses with the support they need to optimize their workforce. Our proprietary technologies and strategic partnerships ensure your organization remains relevant and able to manage increases in flexible workforce needs, permanent placements, and demands for staff augmentation in any location. Over the years, our core offerings have expanded to include many workforce solutions—independent contractor compliance, EOR/Payrolling, AOR, managed direct sourcing, and more across various industries.
Whether you’re a business using one of our many workforce solutions or an employee looking to take the next step in your career, we treat you with integrity and provide peace of mind knowing you’re getting the highest-level services available.
Founded by entrepreneur Pamela O’Rourke, ICON has grown from a one-woman staffing company to an award-winning, multi-million-dollar business with more than 6,000 consultants across the United States and Canada. Since day one, Pamela has strived to build a business that provides ideal candidates to businesses and top-tier professional opportunities for all.
At ICON Consultants, we are all about the people.
Community giving has always been a focus at ICON Consultants. Pamela has worked to create a culture that supports women- and minority- owned businesses as well as the growth and development of college-age persons and youth.
ICON Consultants donates time, money, and resources to organizations in need and is a huge supporter of the University of Houston providing sponsorships and scholarships to its students each year. ICON also believes in doing what it can to support green initiatives and sustainability programs.
ICON Consultants embraces and encourages diversity and inclusion. We have received numerous awards for our work in diversity, support of women- and minority-owned businesses, and our positive influence in the industry.
At ICON, our solutions and our people live up to our name. We started as a pioneer in the workforce solutions industry and are continually evolving our service offerings through innovation and strong leadership.
Leadership
Pamela Chambers O’Rourke, Founder and CEO
When Pamela initially formed the company in 1998, she was the sole employee. However, with her entrepreneurial spirit and understanding of how to grow a business, Pamela grew ICON Consultants into a thriving organization with thousands of employees across the United States and Canada.
With more than 25 years of IT knowledge and experience, Pamela has performed all aspects of client integration, network engineering, infrastructure, project management, application development, training, and documentation. She earned her BBA in Information Systems and Management from the University of Houston. Consequently, she is able to understand our clients’ needs and match qualified technical consultants accordingly, significantly increasing the success of ICON.
Named as an Ernst & Young “Entrepreneur of the Year®” and recently selected as Houston Business Journal’s Most Admired CEO Honoree, Pamela thrives on being a mentor and leads by example. She believes that giving back is an important strategy; one which she demonstrates through her continuous support of women-owned companies. Pamela has and does serve on many boards such as the Women Business Enterprise National Council (WBENC), Women’s Business Council-Southwest (WBCS), Women Impacting Public Policy (WIPP), and the University of Houston Board of Visitors as well as many others.
In her free time, Pamela enjoys cheering on her alma mater’s University of Houston Cougars.
Our Subsidiaries
and Partners
We are constantly evolving to remain at the forefront of the workforce solutions industry. We invest in new technologies and build strategic partnerships to offer our clients the most innovative and efficient solutions to improve their hiring strategies. Part of this growth includes investing in and acquiring other companies:
In 2019, ICON partnered with Opptly, an AI-powered direct sourcing technology that accelerates and improves companies’ talent acquisition strategies, to expand our curation offerings.
ICON acquired Vendorpass, a provider of EOR and IC Compliance services for enterprise companies, in 2020. This acquisition made ICON one of the largest providers of EOR and IC Compliance services across North America.
Beeline is the world’s largest independent provider of cloud solutions for sourcing and managing the complex world of contingent labor, enabling companies to increase profitability and flexibility by utilizing an agile mix of employee and non-employee talent.
TalentNet revolutionized sourcing in 2013 with its Direct Sourcing platform. Today, it’s a leading force in global talent acquisition, empowering top brands to streamline hiring, simplify supply chains, and cut costs. Our goal is to redefine how organizations attract and acquire talent.
Proud Recipients Of
